Legal notice

Company Name

Originate From Co.

General Operation Manager

Sota Nakagawa (Representative Director)

Address of business

Inose Bldg. 2F 260, 2-7-20 Kita-Aoyama, Minato-ku, Tokyo, 107-0061, Japan

Inose Bldg. 2F 260, 2-7-20 Kita-Aoyama, Minato-ku, Tokyo

Contact address

050-3188-9494

E-mail address

info@botanytoysclub.com

Selling price

The selling price shall be the amount indicated (indicated price / consumption tax included).

Payment method and time of payment

Credit card (Visa/Mastercard/American Express/JCB)

Shop Pay

Wallet (Apple Pay/Google Pay)

PayPal

Cash on Delivery (for shipments within Japan only)

Bank transfer (Japan Post Bank/Rakuten Bank)

Delivery Time

Sagawa Express

Delivery service name】Today's delivery service

Remarks】 Orders placed on weekdays from Tuesday to Friday before 14:00 will be shipped on the same day at the earliest.

*Except for some products. Please check each product page for details.

For Hokkaido and remote islands of Okinawa, please allow 3 to 5 days from the date of shipment for product arrival.

Please note that it may take 1-2 days from the date of shipment for Kyushu and Tohoku depending on the area.

　(For other areas, please check the next day after the shipping date.

(For other areas, delivery is scheduled to arrive the next day after the shipping date.)

You can specify your preferred delivery time zone.

Morning / 12:00 - 14:00 / 14:00 - 16:00 / 16:00 - 18:00 / 18:00 - 21:00

*Delivery may not be possible within the specified time due to traffic conditions or inclement weather.

We accept delivery on the specified date.

The specified delivery date is within 7 days from the day after the order is placed.

Due to the storage time limit of the shipping company, we cannot accept orders for delivery more than 7 days after the order is placed.

Please note that we may not be able to meet your request for the specified delivery date depending on orders received on holidays or the area of delivery destination.

　In such cases, we will send you an e-mail to confirm your request.

For Hokkaido and Okinawa islands, it takes about 3 to 5 days from the date of shipment to arrive at the destination.

For Kyushu and Tohoku, please allow 1-2 days from the date of shipment, depending on the area.

　Please understand that it may take a few days for your order to arrive.

Please note that cancellations after shipment are not accepted in principle.

Please note that we may not be able to ship your order on the same day if the order information is incomplete.

If you change your delivery address after delivery, you may be charged a forwarding fee.

　Please note that the forwarding fee is to be paid to the delivery company when you pick up your parcel.

If you do not receive the package due to long-term absence or refusal to pick up after delivery, we will charge you for the round-trip shipping and handling fee by bank transfer (or by credit card in the case of credit card orders).

Return Policy

Basically, we do not accept returns unless the product is defective.

Please note that we do not accept returns or exchanges for this reason.

Return Contact

E-mail address: info@botanytoysclub.jp

Phone number: 050-3188-9494

*Note

Please be sure to follow the instructions from us for your return address.

In the unlikely event that an item is returned before we have provided you with a return address, or is returned to a different address, we will not be able to accept the return or exchange, or will charge you a separate fee for the associated forwarding and handling charges.