About delivery and shipping
The shipping fee for our store is as follows.
If you purchase more than 11,000 yen (tax included), you will receive free shipping nationwide in Japan.
■Shipping fee for Okinawa, remote islands, and some areas
Please note that Okinawa prefecture and remote islands will be shipped by Yamato Transport.
| Region | Detailed area |
Shipping fee (single item/multiple) |
| Hokkaido | Hokkaido | 750 yen/820 yen |
| north-northeast | Aomori/Iwate/Akita | 640 yen/690 yen |
| South-Northeast | Miyagi/Yamagata/Fukushima | 640 yen/690 yen |
| Kanto | Ibaraki/Tochigi/Gunma/Saitama/Chiba/Tokyo/Kanagawa/Yamanashi | 530 yen/640 yen |
| Shinetsu | Niigata/Nagano | 630 yen/670 yen |
| Hokuriku | Toyama/Ishikawa/Fukui | 630 yen/660 yen |
| East Sea | Gifu/Shizuoka/Aichi/Mie | 620 yen/650 yen |
| Kansai | Shiga/Kyoto/Osaka/Hyogo/Nara/Wakayama | 630 yen/670 yen |
| China | Tottori/Shimane/Okayama/Hiroshima/Yamaguchi | 740 yen/790 yen |
| Shikoku | Tokushima/Kagawa/Ehime/Kochi | 740 yen/790 yen |
| Kitakyushu | Fukuoka/Saga/Nagasaki/Oita | 750 yen/800 yen |
| South Kyushu | Kumamoto/Miyazaki/Kagoshima | 750 yen/810 yen |
| Okinawa | Okinawa | 1360 yen/1910 yen |
*Taxes included
■Shipping timing
- Orders made by 2:00 p.m. excluding regular holidays will be shipped within the same day as soonest.
*Depending on the payment, we will arrange the shipment as soon as the payment is confirmed.
* Orders placed after 14:00 and regular holidays will be accepted on the next business day.
[Delivery company] Sagawa Express/Yamato Transport Co., Ltd.
[Notes] Orders placed from Tuesday to Friday at 14:00 on weekdays will be shipped as soon as possible.
*Please note that if there is a defect in the order information, it may be difficult to ship on the same day.
*Please note that in principle, cancellations after shipment are not allowed.
*There may be a transfer fee if you change the shipping address after delivery.Please note that the forwarding fee will be paid to the delivery company when you receive the package.
*Please note that if you do not receive it due to long absence or refusal to receive it after shipping, we will charge you a round-trip shipping fee plus a handling fee by bank transfer (if you order by credit card, pay by credit card).
■About specifying the date and time
You can specify the delivery date at our store.
Delivery time (6 time zones)
Morning/12:00 to 14:00/14:00 to 16:00/16:00 to 18:00/18:00 to 20:00/19:00 to 21:00
*Due to traffic conditions and bad weather, delivery may not be possible within the specified time.
·The specified date range is within 7 days from the day after the order is placed.
*Please note that due to the storage period of the shipping company, we cannot accept the designation more than 7 days before the order is placed.
*Regarding the delivery date, we may not be able to meet your requirements depending on the order you placed on the regular holiday and the area of the delivery address.In that case, we will send you an e-mail informing you later, so please check it.